Returns & Refunds Policy

We want you to love your ATL Pro FX order—but if something’s not quite right, here’s how returns and refunds work:

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Non-Personalised Items

You have 14 days from receiving your order to request a return.

• Items must be unused and in their original condition
• You’ll need to cover the return postage costs
• We strongly recommend obtaining proof of postage for your return
• Once we receive the item back, we’ll process your refund or exchange

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Personalised Items

Due to the custom nature of personalised products, these are non-refundable unless:

• The item arrives faulty, damaged, or incorrect
• If that’s the case, please get in touch—we’ll make it right!

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Exchanges

Exchanges are available on non-personalised items, provided they are:

• In unused, resellable condition
• Returned within the 14-day window

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Before You Send Anything Back

Please email us at hello@atlprofx.com before posting anything back to confirm the return and receive return instructions. This helps us track everything and avoid delays.

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Return Address

The return address will be provided once your return has been approved.

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If you have any questions about returns, just reach out—we’re here to help.